Job Title: Production Assistant (New Blood Awards)
Reports to: Foundation Manager
Role: Full time, Fixed-term contract: March – April 2024 (4.5 week contract).
Deadline: February 5th (Candidates are advised to submit their applications early)
Interviews: Throughout February
Location: Options to be fully remote or hybrid London E1 Office working to be discussed and agreed at interview
Salary: £23,000 per annum
Hours: Monday - Friday (9:30am-5:30pm). Flexible hours considered, with core hours 10am-3pm. (35 hours per week)
Flexibility will be required when working to deadlines.
Founded in 1962, D&AD is an organisation that is all about the pursuit of creative excellence within advertising and design - inspiring it, celebrating it and enabling it. A fundamental way of us achieving this is through our world class learning programmes which up skill the current and future workforce.
Whilst our remit focuses on the advertising and design industry there is a broader goal, to demonstrate the positive impact that creativity can have across education, the economy and within society.
Purpose of the job
Every year D&AD’s New Blood Awards receive thousands of entries from students and emerging creatives from all over the world. This role is to assist in all aspects of the awards; from helping entrants submit their work through to reviewing and cataloguing the entries.
We’re looking for an ambitious Production Assistant to join our Awards team, it’ll be your job to help support the administration and delivery of the New Blood Awards and make sure each piece of work submitted by our entrants is of the right standard and requirements to be judged.
- Deal confidently and efficiently with incoming and out coming entry queries
- Provide a high level of customer service to entrants
- Use the D&AD query database to log and resolve all queries
- Ability to work with entrants, find out their needs and objectives and offer support on entry
- When required, make outbound calls to contact tutors and entrants with outstanding entries.
- Use the D&AD logging system to record and check entry data
- Process and file digital entries
- Quality check moving image, stills and web/app entries
- Edit awards entry media where necessary
- Identify and resolve problems with entries, contacting the entrant where necessary
- Liaise with management to resolve complex problem
- If necessary support other Production Assistants across the Professional Awards during busy periods.
- Ensure all the entries are processed to the right standard in time for online judging
- Quality control; ensure work is accurately prepared and displayed for judging
Key experience and skills
- Computer literate
- Good organisational skills
- Excellent customer service skills
- Excellent written and verbal communication skills
- Ability to work on own initiative and as part of a team
- Ability to work under pressure and to tight deadlines
- Attention to detail
- Flexible approach to working hours
- Working Knowledge of Adobe CC (desirable but not essential)
- A second language (desirable but not essential)
- Knowledge of the design and advertising industry (desirable but not essential).
Don't meet every job requirement? That's okay! D&AD is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please email email@example.com to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.
In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.
Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.
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