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Senior Sales and Engagement Manager (Global)

A great opportunity has arisen to work at D&AD a creative business in Shoreditch which is truly unique.

JOB DESCRIPTION  

Job title                                Senior Sales & Engagement Manager (Global)

Hours:                                  Temporary to permanent position. Initial 12-month contract.

                                              Monday to Friday 0930-1730.

Reporting to:                        Awards Director/Marketing Director

Salary                                   £35,000 - 40,000 per annum plus up to £10,000 OTE 

Benefits                               See D&AD careers page

Location                               London E1  

Closing date                        15 August 2019

Job objectives                     

Act as an interface across all teams to develop and deliver an effective global sales strategy that will increase revenue streams. The role will focus mainly on D&AD Global Awards and Festival products.  

Responsibilities

  • Working in conjunction with management, develop and deliver the sales plan and manage sales initiatives to support the business strategy for all awards, festival, membership and other transactional sales
  • Manage a sales and business development team ensuring global markets and audience types are fully resourced
  • Ensure the team is communicating to the highest standard and has all the relevant tools and information to succeed in their role
  • Work with D&AD team Directors to set target for all sales teams across markets and products
  • Account manage and develop D&AD’s top tier customers, tailor product packages to client requirements, be the primary point of contact when support or information is required
  • Work across all teams and pro-actively identify potential sales opportunities and routes to meeting sales targets in relevant target markets
  • Develop a cohesive approach, assigning segments to sales staff to prevent crossover
  • Utilise D&ADs CRM system to ensure all interactions are recorded and provide insight into customer journeys, lifecycles and behaviours
  • Work closely with D&AD international representatives to set and report on international targets, providing support and information as required
  • Regularly review rates, products, promotions, packages literature with D&AD’s team Directors, to ensure sales materials are appropriate, competitive and relevant for target audiences
  • Define metrics and develop internal reports for management team, executive board and other stakeholders on sales, pipelines and activity
  • Co-ordinate regular training sessions to keep D&AD’s sales teams informed of product and service developments and support them to sell these accordingly  
  • Manage temporary team of telemarketers on campaigns including the D&AD Awards Call for Entries
  • Write job descriptions and hire temporary sales staff as required
  • Manage the review on sales leads and quality of leads
  • Manage data cleansing staff where necessary
  • Work with CRM manager and marketing director to ensure leads are cleansed and validated appropriately
  • Work with the marketing department to ensure marketing materials are delivered to support your scheduled sales campaigns
  • Work with the marketing department to ensure a suite of marketing materials to support sales and promotion remains current and fit for purpose
  • A successful track record in working to targets within sales and marketing, ideally within the events industry
  • Experience of working with CRM systems, preferably Salesforce
  • A team worker who has experience of working within a multi disciplined team in the achievement of a common goal
  • Experience of delivering and communicating at a senior level within a business
  • Excellent interpersonal, relationship building, influencing and negotiating skills at all levels
  • Results driven and highly motivated
  • Strong commercial awareness
  • Highly numerate
  • Google Suites (sheets and slides), Excel, Salesforce, Keynote
  • An understanding/knowledge of and/or interest in the Advertising, Design, Media or Events Business would be a distinct advantage.

Experience

  • Minimum of three years sales management experience
  • Minimum of two years managing sales teams
  • Global sales experience 
  • Skills
  • A successful track record in working to targets within sales and marketing, ideally within the events industry
  • Experience of working with CRM systems, preferably Salesforce
  • A team worker who has experience of working within a multi disciplined team in the achievement of a common goal
  • Experience of delivering and communicating at a senior level within a business
  • Excellent interpersonal, relationship building, influencing and negotiating skills at all levels
  • Results driven and highly motivated
  • Strong commercial awareness
  • Highly numerate
  • Google Suites (sheets and slides), Excel, Salesforce, Keynote
  • An understanding/knowledge of and/or interest in the Advertising, Design, Media or Events Business would be a distinct advantage. 

Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion. 

In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK. 

D&AD is committed to a policy of Equal Opportunity and Diversity. It is our commitment that no member of staff or job applicant will be treated less favourably on the grounds of their sex, marital or parental status, race, colour, nationality, religion, belief, disability, age, sexual orientation or gender reassignment.

Our privacy statement can be viewed on the D&AD careers page.

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E2 6EH London Directions

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