Job Description

Job title: Business Development & Sales Executive (Masterclass training)

Reports to: Foundation Director

Location: London E2 6EH Hybrid working and happy to discuss your flexible working requirements

Department: Foundation and Masterclass / Learning

Contract: Full-time

Salary: £28 – 32k depending on experience, plus commission (conversative estimate of £6,250 OTE) and excellent benefits as detailed on our careers page

About D&AD

D&AD is an organisation that is all about the pursuit of creative excellence within advertising and design - inspiring it, celebrating it and enabling it. A fundamental way of us achieving this is through our world class learning programmes which upskill the current and future workforce.

Whilst our remit focuses on the advertising and design industry there is a broader goal to demonstrate the positive impact that creativity can have across education, the economy and within society.

The candidate

If you have some previous sales experience that would be great but if not no problem as long as you have fantastic people skills and are a natural communicator we will provide you with the training, support the right culture to ensure you thrive. This is not a high pressurized sales environment and you will have repeat and loyal clients.

Purpose of the job

To sell exceptional learning and development experiences and ensure that they deliver positive outcomes for clients. This is a commercial role and to achieve objectives you will be expected to take a consultative and thoughtful approach and be able to identify learning and development solutions to business problems.

Working with the wider Masterclass and Marketing teams you will be responsible for identifying sales prospects, building proposals and account handling delivery against agreed KPIs.

Your tasks include but are not limited to securing and servicing clients for D&AD bespoke Masterclasses; for example, booking trainers, sourcing venues, creating training tools to bring added value etc.

To do this you will be expected to have a solid understanding of the core principles of consultative sales, relationship management, and be able to talk about D&AD’s mission and learning programmes with confidence and passion.

Key responsibilities

Be part of the wider Masterclass team driving D&AD towards becoming the go-to, most trusted creative learning provider, helping businesses and individuals to harness the power of creativity to grow and become successful.

Maintain a consultative sales approach. Listen attentively to clients to identify their business needs and tailor our packages to ensure they deliver against these needs.

Create proposals for D&AD learning programmes, presenting tailored solutions where appropriate

Work with D&AD’s learning design and delivery team to ensure outcomes are achieved

Secure an individual target of around £250k

Service clients by keeping regular contact and ensuring delivery is planned, meets milestones and expectations.

Maintain and build rapport with clients to formulate strong, long term business relations built on trust and an understanding of staff development needs

Collate client feedback to ensure that our learning programmes continue to evolve with industry need

Inform the development of the Masterclass sales strategy

Develop and maintain a pipeline according to targets

Develop and maintain knowledge of market activity

Produce a weekly sales update

Be an outward face of D&AD – attending industry events (where appropriate) and promoting our values and work

Work across D&AD departments to build audience and customer base.

Key Experience and Skills

Proven sales track record in a face to face / online roles, with personal and direct responsibility for revenue targets

A demonstrable track record of high performance in terms of revenue and growth

Ability to identify client challenges and develop creative solutions in close collaboration with clients

Fantastic people skills and a natural networker with the ability to establish and develop key business relationships in a variety of situations

Clear and concise communication skills, both written and oral

Effective influencer and persuader

Commitment and motivation to succeed and meet objectives, both personal and business related

An entrepreneurial mindset and practice: you enjoy working as part of a small team, rapidly iterating on strategy, and getting your hands dirty to build something great

A keen interest in Design & Advertising

D&AD is committed to diversity, equality, equity, inclusion and respect for all.  Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment.   At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please email vanessa.knight@btinternet.com to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.

In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.  

Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion. 

Our privacy statement can be viewed on the D&AD careers page.